Established in 2011 and based in Delray Beach, Florida, Tower MSA Partners provides national Medicare Secondary Payer (MSP) compliance and Medicare Set-Aside (MSA) services with settlements in mind.  Wholly owned by its CEO, Rita Wilson and COO, Kristine Dudley, Tower is a certified Women’s Business Enterprise (WBENC) that has completed its SOC 2 Type 2 audit, providing a third-party validation that a service organization’s information security practices meet industry standards stipulated by the AICPA.

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Compliance By the Book…Closure By the Numbers

Tower consults with its client partners to assess risk and determine Medicare exposure.  We aggressively seek ways to reduce costs for employers, workers’ compensation and liability insurance carriers, third-party administrators, and other payers while simultaneously ensuring that they comply with the MSP statute. From Section 111 Mandatory Medicare reporting, through MSA optimization, preparation, submission and approval and conditional payment resolution, Tower aggressively guides claims toward cost-effective closure.

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Measurably Better

We track and measure everything that matters in MSP compliance and MSAs.  We know how long it takes the Centers for Medicare and Medicaid Services (CMS) to approve our MSAs. We record CMS’s responses to our replies to its conditional payment demands. How long it takes us to prepare MSAs.  Since pharmacy is a major cost driver, we monitor the percentage of our MSAs that are approved without any opioids; how many are approved with no pharmacy at all. Metrics drive Tower’s internal efficiency improvements and technology enhancements.  It’s how we help our clients improve their MSA programs and how we prove we’re measurably better. In fact, we’re so sure we’re better, we offer a free 2nd opinion on another company’s MSA if the allocation seems too high to you.

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Technology Driven

Developed by us specifically for this industry, Tower’s MSP Automation Suite seamlessly drives all compliance and MSA processes.  Tower’s Section 111 dashboard gives clients full visibility into their claims from a global level all the way down into the details of a specific claim.  You can manage the accuracy of data, such as ICD 10 codes or ORM to avoid unnecessary conditional payment or MSA exposure in addition to avoiding CMS Civil Money Penalties (CMPs). And you can rest assured that all data shared with Tower is secure per our Security and Privacy policy.

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Settlements are the Solutions

While our services are MSP compliance and MSAs, Tower’s true value to our client partners is our ability to facilitate settlements. Settlements are the solutions we deliver to clients. Our Legacy Claims Initiative analyzes your claims portfolio and identifies those that can settle immediately and those that would likely settle with our interventions. Clients using this have seen 55% savings on their MSAs and reported positive impacts to the overall claims portfolios.

We break through the barriers to claim closures – whether they are the high cost of inappropriate prescription drugs or treatment, legacy claims on autopilot, or the reluctance on the part of the injured party or their attorney to settle. Tower forged a strategic partnership with Ametros, the leader in professional administration, to help injured workers and others through the settlement process and with reporting needs and medical/pharmaceutical discounts post settlement.  For increased efficiency, Tower and Ametros have a real-time electronic data interchange to transfer MSA, CMS and settlement data.

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Make Your Program Measurably Better

Tower speeds up settlements and produces major savings on MSA allocations while protecting Medicare’s interest and ensuring 100% MSP compliance. Check out the savings in our case studies and see what our customers have to say about our consultative approach and superb service here.

Better yet, start having Tower make your MSP compliance and MSA programs measurably better, contact


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