Client testimonies provide insight into Tower’s ability to facilitate successful settlements with 100% Medicare Secondary Payer (MSP) compliance.

Clients share their experiences as partners with Tower for complete MSP compliance and settlement-driven Medicare Set-Asides in these testimonials. Dive into these narratives to discover how Tower’s commitment to excellence delivers unparalleled results for our clients.


Fast turnaround times are much appreciated

Tower MSA has been a great partner for us! I have been very impressed with their level of communication and availability to help answer questions. Their easy referral process and fast turnaround times are much appreciated.”

Suzanne McAuliffe
Vice President of Claims
Key Risk


Best in the industry

Rarely do you find a partner, that is competent, super responsive, and has competitive pricing. Tower has gotten to know our program and is aligned with our goals. Their MSA product is the best in the industry. Their service is not cookie cutter, and they truly listen; listen to understand and not just to respond”

Nicole J. Patterson, RN, BSN
Workers’ Compensation Manager


Tower MSA Partners took the complexity and mystery out of the MSA process

Tower MSA Partners took the complexity and mystery out of the MSA process for CPC Logistics and our TPA. They’ve been instrumental in leading us to properly structure our program for success related to MSAs, both now and in the future.”

Anne Alabach, CPDM
Workers Compensation Department Manager
CPC Logistics Inc.


Your service and results stand out

Thank you Tower MSA Partners for continuing to achieve positive results with Conditional Payment disputes and appeals for my client. As the majority of our claims pool is made up of Medicare Eligible claims, we have a significant amount of Conditional Payment activity and appreciate your quick response and excellent customer service.

In addition, we are grateful for the work you did that allowed my client to recover funds that the Department of Treasury had withheld from their business. Your service and results stand out and are the reason we recommend your company.”

Sandra Walz – Sr. Vice President – Casualty Claims


Second to none

Shakespeare first coined the phrase “second to none” in the 15th century. When I hear this idiom, I immediately think of Tower MSA Partners. I am a long-time customer of Tower and one of the biggest advocates of their products and the WOW service they provide American Airlines. Medicare Set-Asides (MSA), Conditional Payments, and Settlement Integration can be overwhelming in today’s complex government regulatory environment.

While there are many MSA vendors to choose from, only one company, “Tower MSA Partners,” is “second to none.” Tower serves their partners by guiding and directing from start to finish. They have advanced technology and certified specialists to ensure no stone is unturned. Regardless of the complexity or how fast you need help, Tower leads and delivers results that are always accurate and timely, serving you like family.”

Bryan Conner
Manager, Workers’ Compensation
American Airlines


Focus on excellence from start to finish

We value our partnership with Tower and their focus on excellence from start to finish. Whether it is Section 111 reporting or finalizing the last details of an MSA for settlement, we rely on their expertise to ensure we have protected the interests of all parties involved.”

Claims Department
Tyson Foods, Inc.


They truly understand our business model

Tower MSA Partners is a true Medicare compliance partner for Acuity Insurance. This includes automating Section 111 Mandatory Reporting, coordinating conditional payment disputes and appeals with our internal compliance team and preparing MSAs which settle cases. They truly understand our business model!”

Emily Jenkins
Medicare Compliance Specialist
Acuity Insurance


Timely and professional MSA reports

 “In addition to timely and professional MSA reports, their customer service is second to none.”

Mark Meyer
Claim Attorney
Montana State Fund