Statement Regarding Hurricane Irma’s Impact on Tower MSA Partners Services
Posted on September 8, 2017 by Rita Wilson
As the safety of Tower MSA Partners employees and their families is our utmost concern, Tower MSA’s office in Delray Beach, FL, may be closed on Monday, September 11, 2017, and longer depending upon the impact of Hurricane Irma on South Florida. In anticipation of this closure, we have implemented our business continuity plan which provides for our continued full service to our customers from locations outside of the storm’s path.
With server location for all of Tower’s systems in redundant facilities across the U.S. and relocating Tower staff to multiple backup facilities, business operations will function as normal. All phone inquiries and referrals should be directed to (888) 331-4941 and e-mail inquiries and referrals to firstname.lastname@example.org. It is possible that you may experience a slight delay in response, but be assured your request will be handled expeditiously.
For urgent requests, additional contacts are as follows:
1. Compliance questions regarding conditional payments, MSAs and CMS submissions may be directed to Dan Anders, Chief Compliance Officer, at 847-946-2880.
2. Section 111 questions may be directed to Hany Abdelsayed, EVP of Strategic Services, at 916-818-8062.
3. Clinical MSA questions may be directed to Patricia Smith, EVP of Clinical Operations, at 321-320-1045.
We will continue to communicate post-Irma and advise all once we return to normal operations in our Delray office.
Thank you for your understanding and, most importantly, our thoughts and prayers to those who have been affected and will be affected by this storm.
Tower MSA Partners
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