Decoding CMS Development Letters: Prevention, Trends, and Effective Responses

July 2, 2025

CMS Development Letters webinar details

Avoid CMS Development Letter Delays: Learn How in Our Upcoming Webinar

The Centers for Medicare & Medicaid Services (CMS) continues to issue an increasing number of CMS Development Letters following Medicare Set-Aside (MSA) submissions, and not all of them make sense. While some requests are warranted, many appear unnecessary, resulting in delays, frustration, and additional work for claims teams.

At Tower MSA Partners, our strategy has always been to prevent Development Letters before they happen. Even with meticulous planning, CMS sometimes requests additional documentation to finalize its review. That’s why it’s critical to know how to anticipate, address, and respond to these letters when they arrive.

Join us for a live webinar on July 23, 2025, at 2:00 p.m. ET as Tower’s Chief Compliance Officer, Dan Anders, and CMS Submission & MSP Compliance Manager, Brittany Wilkerson, break down:

      • The most common CMS Development Letter requests you can expect
      • Unusual and emerging requests CMS is making
      • Proactive steps to prevent Development Letters
      • How to partner with Tower to avoid or quickly resolve these requests

You’ll also have the opportunity to submit questions in advance to be answered live during the session.

Don’t let CMS Development Letters slow down your settlement process.

Register now and take a more confident, compliant approach to MSAs.

Register

 

Self vs. Professional MSA Administration: Which Is Right for the Injured Worker?

June 25, 2025

Banner with the Tower MSA Partners logo that reads, “Self vs. Professional MSA Administration: Which is right for the injured worker?” with a button that says “FIND OUT” and images of a person in a wheelchair, medical bill, money, and a prescription.

Comparing Options for Managing Medicare Set-Aside Funds Post-Settlement

When a workers’ compensation claim settles and includes a Medicare Set-Aside (MSA), that’s not the end of the story, it’s the beginning of a new responsibility for the injured worker. That responsibility? Administering the MSA in compliance with the Centers for Medicare & Medicaid Services (CMS) guidelines.

There are two options for handling this responsibility: self-administration or professional administration. Each comes with its own benefits and risks. So, which is right for the injured worker? Let’s break it down.

What Is MSA Administration?

MSA administration refers to how the injured worker manages and spends the money allocated for future medical care related to their injury. These funds must only be used for Medicare-covered expenses that are injury-related, and spending must be carefully tracked in case CMS ever audits the account.

Failing to comply with these rules can lead to serious consequences as Medicare may refuse to pay for injury-related care once the MSA funds are exhausted, leaving the injured worker on the hook.

Option 1: Self-Administration

With self-administration, the injured worker is responsible for managing their own MSA funds. This includes:

  • Setting up a separate interest-bearing account
  • Paying for medical treatments and prescriptions out of the MSA account
  • Ensuring payments are only for Medicare-eligible, injury-related services
  • Tracking all expenditures and retaining documentation
  • Reporting annual spending to CMS

Pros:

  • Full control over how and when funds are used
  • No administrative fees
  • May be appealing for workers who are detail-oriented or have experience managing finances

Cons:

  • Requires a thorough understanding of CMS guidelines
  • High risk of non-compliance, even with good intentions
  • No built-in advocacy or support in the event of disputes with providers or Medicare
  • Can become overwhelming, especially for those dealing with complex or ongoing care

Option 2: Professional Administration

Professional administration means a third-party administrator manages the MSA on the injured worker’s behalf. This service typically includes:

  • Establishing and maintaining the MSA account
  • Processing and paying medical bills and prescriptions
  • Ensuring all expenditures are CMS-compliant
  • Annual reporting to CMS
  • Providing injured workers with support and transparency

Pros:

  • Ensures CMS compliance and minimizes risk of Medicare denial
  • Reduces stress and complexity for the injured worker
  • Access to medical cost containment strategies, such as network discounts
  • Professional tracking, reporting, and auditing protections
  • Peace of mind for both the injured worker and the settling parties

Cons:

  • Typically involves a one-time setup fee and annual service fees (although this is usually paid by the employer or insurer at the time of settlement)
  • Less direct control over funds

Making the Right Choice

The right choice depends on the injured worker’s capabilities, preferences, and the complexity of their care. Here are a few considerations:

  • Complexity of Care: If the injured worker has ongoing treatments, expensive prescriptions, or multiple providers, professional administration can prevent missteps.
  • Comfort with Financial Management: Self-administration may be feasible for someone confident in managing money and navigating healthcare systems.
  • Compliance Risk Tolerance: Professional administration significantly lowers the risk of non-compliance and CMS scrutiny.
  • Support Needs: Injured workers often appreciate having an advocate who can assist with billing issues and provider coordination.

A Partner in Post-Settlement Success

At Tower MSA Partners, we work closely with injured workers, carriers, and attorneys to evaluate the best administration path for each case. When professional administration is chosen, we partner with Ametros to provide this service.

Ensuring compliance and protecting the long-term well-being of the injured worker doesn’t stop when the claim settles. Choosing the right MSA administration option is one of the most important settlement decisions, one that can make all the difference in the quality of care and peace of mind.

Stay tuned for our next article in the series on $0 MSAs.

CMS to Host Webinar on Introduction to WCMSAs on June 17

June 12, 2025

Woman watching a CMS webinar on her laptop and taking notes.

The Centers for Medicare and Medicaid Services (CMS) will host an Introduction to Workers’ Compensation Medicare Set-Asides (WCMSAs) webinar on Tuesday, June 17, 2025, at 2:00 p.m. ET.

Per CMS: the purpose of the webinar is to “…go over the basics of WCMSAs including purpose, submission guidelines and administration as well as to offer some WCMSA best practices.”

This session is designed to provide clarity on the Workers’ Compensation Medicare Set-Aside (WCMSA) process, including its purpose, submission guidelines, and administration. Attorneys, Medicare beneficiaries, and other professionals involved in the submission and administration of WCMSAs are encouraged to attend. Please note that this session will focus on general information only; discussions pertaining to specific cases are not appropriate for the webinar.

Following the presentation, a question-and-answer session will be held.

There is no pre-registration for the webinar. Full details, including instructions on how to submit questions before the webinar, can be found here and in the “What’s New” section of the CMS website.

What Are Some Common MSA Challenges?

June 10, 2025

Banner with Tower MSA Partners that asks “What are some common MSA challenges” with a button that says “find out”. There are various images of money, medicine, a magnifying glass and paperwork.

Fifth Installment in our Tower MSA Partners Series

Avoiding the Pitfalls That Can Derail Settlement Success

When it comes to resolving workers’ compensation claims involving future medical exposure, Medicare Set-Asides (MSAs) are a critical component, but they’re not without challenges. Whether you’re preparing an MSA for submission to the Centers for Medicare & Medicaid Services (CMS) or managing one post-settlement, there are several recurring pain points that can complicate and delay the settlement process. In this post, we explore the most common MSA challenges and share strategies to address them proactively.

CMS Development Requests

Perhaps the most frustrating challenge for claims professionals is when an MSA submitted to CMS results in a request for additional information. Common reasons include:

  • Missing or outdated medical records
  • Clarification of accepted and denied body parts and conditions
  • DME records not provided
  • Need for personal prescription history

Each delay may add weeks, even months, to the settlement timeline. Working with a partner that understands CMS submission requirements inside and out, and stays ahead of guideline changes, can minimize these setbacks.

At Tower MSA Partners, our Physician Follow-up service is key to development letter avoidance.  At no cost to our client partners, Tower will contact the treating physician to confirm matters such as the last date of service and ongoing treatment and medications. By doing so, we ensure documentation is complete, consistent, and aligned with CMS’s expectations before submission.

Overfunded MSAs Due to Inaccurate Cost Projections

Another issue is inflated MSAs, which can stall settlements or make them financially unworkable. MSAs are meant to reflect reasonable and necessary future medical costs, but they can become overfunded when:

  • Treating physicians list aggressive or non-evidence-based treatment plans
  • High-cost medications are projected indefinitely, even if alternatives exist
  • Outdated surgical recommendations are included
  • Medicare pricing is not properly applied, or generic equivalents are overlooked

To avoid this, the MSA projection must go hand-in-hand with medical intervention. That includes communicating with providers to clarify treatment intent, securing appropriate clarifications, and exploring the use of evidence-based guidelines. Tower’s clinical team excels in this area, often reducing MSA costs significantly through strategic interventions and updated treatment plans.

Navigating the Gray Areas of Compliance

MSAs are meant to protect Medicare’s interests, but interpretation of compliance can vary. For example:

Navigating these gray areas requires expertise in CMS’s evolving guidelines, as well as a solid understanding of case law and best practices. Missteps, such as underfunding or improper spending, can leave all parties exposed to future liability.

Tower MSA helps payers and attorneys make informed, case-by-case decisions on whether submission is warranted, whether re-review is advantageous, and if a $0 MSA is feasible.

Timing and Settlement Coordination

MSAs don’t exist in a vacuum. Delays in obtaining MSA approvals can impact the broader settlement process, especially when dealing with multi-party negotiations, liens, or Social Security Disability applications. If the MSA process isn’t started early enough or coordinated with other settlement activities, it becomes a bottleneck.

That’s why early intervention is key. At Tower, we help claims professionals identify MSA candidates early in the claim lifecycle and integrate MSA timelines into the overall resolution strategy.

Legacy Claims and “Old Dogs”

Some of the most complex challenges come from aging claims, especially those with inconsistent treatment history, outdated care plans, or decades-old documentation. These “old dog” claims often present inaccurate MSAs or complex settlement dynamics.

In these cases, seeking an Amended Review (where CMS previously approved an MSA on the claim) or engaging Tower’s clinical team to reassess and clarify treatment plans can be game-changing. We’ve helped clients reduce legacy claim MSAs by hundreds of thousands of dollars through re-review, updated records, and provider outreach.

Proactive Partnership = Smoother Settlements

Ultimately, many MSA challenges stem from incomplete documentation, lack of clarity, or missed opportunities for cost mitigation. A proactive, strategic approach, combined with deep CMS expertise, can resolve these challenges before they become roadblocks.

Tower MSA Partners doesn’t just provide MSA compliance, we provide settlement support that moves claims forward. From early identification and medical cost mitigation to CMS submission, we ensure your MSAs support, not stall, your claim closure goals.

Stay tuned for our next article in the series, “Self vs. Professional MSA Administration: Which Is Right for the Injured Worker?”

What’s Included in a Medicare Set-Aside (MSA)?

May 13, 2025

Tower MSA Partners presents What’s included in an MSA with a button that says find out.

Fourth Installment in our Tower MSA Partners Series

In our previous posts, we introduced the fundamentals of Medicare Set-Asides (MSAs), explained how they work, and outlined when an MSA is necessary. Now, we turn to the next important question: what exactly is included in an MSA?

At Tower MSA Partners, we ensure that every MSA is carefully developed to provide for the injured worker’s future medical care needs while protecting Medicare’s interests. In this article, we break down the typical components of an MSA allocation.

Future Medical Costs

The core of any MSA is the projection of future medical expenses related to the work injury or illness that Medicare would otherwise cover. These expenses include, but are not limited to:

  • Physician visits (primary care and specialists)
  • Hospitalizations
  • Physical therapy
  • Diagnostic testing (X-rays, MRIs, CT scans)
  • Durable Medical Equipment (DME), such as wheelchairs or prosthetics
  • Home health care services, if related to the injury
  • Surgical procedures

Each projected cost is based on the injured worker’s medical history, current treatment plan, and anticipated future needs as determined through a comprehensive medical record review.

It is important to remember that CMS relies on the notes and opinions of the treating physician(s). Examining physicians, such as IMEs, PQMEs, AMEs, and the like, do not carry weight with CMS. Furthermore, statements from injured workers indicating that they do not plan to pursue a certain course of treatment, such as a spinal cord stimulator, will not be considered by CMS if a treating physician continues to recommend it as a treatment option.

Prescription Medications

In addition to medical services, the MSA must also allocate funds for prescription medications related to the injury. These include:

  • Ongoing maintenance drugs (such as pain management medications)
  • Antibiotics for recurring infections tied to the injury
  • Future prescriptions based on ongoing treatment needs

It’s important that the medications included in the MSA are tied directly to the work-related condition and are likely to be needed based on current and reasonably foreseeable medical standards.

Treatment Trends and Cost Mitigation

Accurately projecting future care is essential to ensuring that the MSA is sufficient but not overinflated. This means factoring in:

  • Discontinuation of treatments that are no longer medically necessary
  • Weaning off medications (such as opioids) where clinically appropriate
  • Updates or clarifications from treating physicians to mitigate outdated or unnecessary ongoing care assumptions

At Tower, we work closely with treating providers to clarify treatment plans and identify opportunities to right-size the MSA appropriately.

CMS Submission Documentation Requirements

If the MSA is submitted to the Centers for Medicare & Medicaid Services (CMS) for review and approval, there are specific documentation requirements:

  • Submission of all relevant medical and pharmacy records for the most recent two years for each settling body part or condition
  • The Medicare Set-Aside Report
  • Claim payment history
  • Claim prescription drug history
  • Claimant executed Consent to Release form
  • Clear explanation of how the MSA will be funded (lump sum vs. annuity) and administered (self-administered or professionally administered)
  • If applicable, court orders, denial letters and depositions

Tower strives to provide a straightforward allocation for future medical care supported by the necessary treatment records and pharmacy history.  In doing so, we avoid CMS development letters and expedite the settlement process for the parties.

Conclusion

A properly developed Medicare Set-Aside includes a detailed projection of future medical costs, related prescription medications, and compliance with CMS submission requirements. Ensuring these elements are accurately captured is critical to protecting Medicare’s interests and the injured worker’s access to necessary care.

At Tower MSA Partners, our expert team builds MSAs that are precise, defensible, and compliant, helping you navigate settlements with confidence.

Stay tuned for our next blog in the series, where we will explore “What are Some Common MSA Challenges? “

Need assistance with your Medicare Set-Aside allocations? Contact Tower MSA Partners today.

 

Tower MSA Partners Announces Acquisition of Axiom National

May 2, 2025

Tower MSA Partners logo.

Tower MSA Partners (“Tower”), a portfolio company of Ambler Brook, is excited to announce the acquisition of Axiom National, a Tampa, FL-based provider of Medicare Secondary Payer (“MSP”) compliance and settlement planning solutions. This strategic move expands Tower’s market leadership across all segments of the MSP market as one of the largest dedicated providers of technology-driven MSP compliance solutions to self-insured enterprises, carriers and third-party administrators.

Tower provides its customers with an integrated suite of automation technology and services to deliver MSP Compliance Solutions, including Section 111 Reporting, Medicare Set-Aside processing, Medicare Lien Research and Resolution, CMS Submittal, Amended Reviews, and Medical Cost Projections.

“Tower shares Axiom’s values of providing high-touch MSP compliance solutions,” said Geoffrey Hudson, CEO of Axiom National. “As we join the Tower platform, our customers will benefit from Tower’s expanded technology and service offerings, including physician follow-up service, Section 111 Mandatory Insurer Reporting, enterprise-level security, and industry-leading customer support.”

“We appreciate our partnership with Geoffrey and are excited to welcome Axiom’s customers to the Tower family as they will now have access to our integrated suite of MSP compliance solutions, exceptional customer service, deep regulatory expertise and settlement solutions that our customers have relied on us to provide for over a decade,” said Kristine Dudley, Tower’s Co-Founder and Chief Operating Officer.

“The acquisition of Axiom aligns with our growth strategy, positioning us as the preferred acquirer of providers of MSP compliance, settlement and other cost-containment solutions sold into self-insured enterprises, carriers and third-party administrators,” added Dan Anders, Tower’s Chief Compliance Officer. “Tower offers a robust platform for these providers to expand and better serve their customers in a dynamic technology landscape.”

About Tower MSA Partners

Tower MSA Partners, LLC, a leading provider of Medicare Secondary Payer (“MSP”) compliance technology and services to the country’s largest self-insured enterprises, carriers and third-party administrators.  Tower’s services include Section 111 Mandatory Insurer Reporting, conditional payment resolution, and Medicare Set-Aside optimization and preparation. Led by a management team with decades of regulatory and legal expertise, Tower’s automation suite enables it to provide industry-leading compliance and regulatory solutions to facilitate fast, compliant, and cost-effective savings for its clients. To learn more about Tower MSA Partners, please visit: https://towermsa.com/

Media Contact:

Dan Anders
Chief Compliance Officer, Tower MSA Partners

888.331.4941
daniel.anders@towermsa.com

How Do I Know If I Need a Medicare Set-Aside?

April 22, 2025

Tower MSA Partners banner with copy that reads “How do I know if I need an MSA” with a button that says find out with papers, medication, money, a magnifying glass, and EKG results.

When planning a settlement with a Medicare beneficiary injured worker or someone close to becoming a Medicare beneficiary, ensuring that the burden of future medical care is not shifted to Medicare is paramount. In our previous posts, we introduced the fundamentals of Medicare Set-Asides (MSAs) and detailed how they work within workers’ compensation claims. Now, we take a closer look at the key factors, such as projected medical costs, specific monetary thresholds, and special circumstances, that determine whether an MSA is required.

Refining the Decision: Beyond the Basics

While earlier blogs explained the overall structure and regulatory importance of MSAs, this post focuses on the critical evaluation of each case. Determining whether an MSA is necessary hinges on two primary considerations: Medicare eligibility and settlement size. At the same time, there are instances where, after a thorough review, a $0 MSA is both appropriate and legally supported.

Medicare Eligibility: Immediate vs. Imminent

A starting point to determine the need for an MSA is whether the injured worker is or is not Medicare eligible.

  • Immediate Eligibility:
    For injured workers who are already covered by Medicare, any settlement must include an MSA (CMS now requires the payer to report the MSA amount at the time of settlement), whether that is a $0 allocation or an earmark of funds exclusively for care that Medicare would otherwise cover.
  • Imminent Eligibility:
    When a claimant is not Medicare eligible but is expected to qualify for Medicare within the next 30 months due to being 62 ½ or older or having applied for or receiving Social Security Disability Insurance (SSDI) benefits, an MSA should also be a consideration – especially when there is a clear need for long-term future medical care.

Settlement Size: Monetary Thresholds as a Trigger

For many years, CMS has had in place monetary thresholds for when they will review and approve an MSA:

  • For Medicare-eligible individuals, settlements exceeding $25,000 allow for a CMS-approved MSA.
  • For those approaching Medicare eligibility, settlements where anticipated future healthcare costs exceed $250,000 allow for a CMS-approved MSA.

Whether an MSA is submitted to CMS or not, most settling parties will include an MSA in the settlement if these triggers are met. The situation becomes more complicated when the monetary thresholds are not met.

For example, consider a Medicare-eligible claimant where the settlement will be $15,000.  As noted earlier, CMS requires you to report an MSA amount. As such, either a $0 or a specific MSA dollar amount will need to be included in the settlement.

Now say you have a $100,000 settlement involving a 63-year-old claimant who is not a Medicare beneficiary, the injured worker’s specific medical history and need for long-term medical care should be considered in determining whether an MSA is appropriate.

$0 MSA

In many cases, reserving funds for future medical care is necessary, yet thorough medical and legal evaluations sometimes support a $0 MSA. Recent policy changes have further clarified this area. We will cover this in more detail in a future post.

MSA Decision Best Practices

Here are some targeted best practices for determining whether an MSA is necessary:

  1. Identify the Medicare status of the claimant.
  • If you are a payer, then you have access to the Section 111 reporting information on whether the claimant is a Medicare beneficiary. If not a payer, then make an inquiry to the claimant as to their Medicare status.  If not a Medicare beneficiary, then are Medicare’s interests nonetheless implicated based on their age or having applied for SSDI benefits?
  • Follow Tower’s “Do I Need a Workers’ Compensation Medicare Set-Aside (WCMSA)” decision tree to determine whether an MSA is appropriate.
  1. Settlement Value and the MSA
  • CMS MSA Submission Approval:
    While an MSA may be a consideration in any settlement involving a Medicare beneficiary claimant or one close to Medicare eligibility, depending on settlement value, CMS approval of the MSA can be obtained.
  • Non-CMS Approved MSAs:
    An MSA should still be considered when CMS MSA approval cannot obtained. This is especially true when the claimant is a Medicare beneficiary, even when the settlement is $25K or less and where the claimant has applied for or is receiving SSDI, even when the settlement is $250K or less.
  1. Engage Specialized Expertise
  • Consult Compliance Experts:
    Collaborate with attorneys, or experts like Tower MSA Partners, specializing in Medicare Set-Asides to ensure that every decision is compliant with CMS and state guidelines.
  • Stay Updated:
    Keep abreast of any regulatory changes, such as the recent CMS update eliminating $0 MSA reviews, to ensure ongoing compliance.
  1. Enhance Stakeholder Communication
  • Internal Alignment:
    Ensure that all team members, from legal advisors to claims adjusters, understand the criteria for establishing an MSA.
  • Client Transparency:
    Clearly explain to injured workers how their settlement is structured and the rationale behind inclusion of an MSA in settlement, ensuring they understand the implications for their future care.

Conclusion

Determining whether a Medicare Set-Aside is necessary involves a careful analysis of Medicare eligibility and settlement value. An MSA may be needed in both situations where CMS approval and can and cannot be obtained.  In either case, the goal for the settling parties is to close out medical with the reasonable assurance that they have not shifted the burden of future medical care to the Medicare program.  In most cases this will involve some type of allocation for future medical care while in some a $0 MSA may be the right solution.

For personalized guidance on evaluating your case or determining the most appropriate MSA strategy, Tower MSA Partners is here to help. Contact our team to navigate the complexities of Medicare Set-Asides with confidence.

Stay tuned for the next article in our series on “What is Included in an MSA?”

CMS Implements WCMSA Reporting and Eliminates Amended Review Wait Time

April 10, 2025

Person reviewing WCMSA report with a magnifying glass.

CMS is implementing important changes that impact how workers’ compensation Medicare Set-Aside (WCMSA) amounts are reported and how Amended Reviews are managed. These updates are outlined in the latest revisions to CMS’s user and reference guides.

Key Updates and Important Dates

  • Effective April 4, 2025:
    CMS has begun requiring Section 111 reporting for workers’ compensation MSAs for TPOC dates of April 4, 2025 and later. All relevant guides now reflect the updated WCMSA reporting requirements tied to this start date.
  • Elimination of the One-Year Waiting Period:
    Previously, once an MSA was approved, a waiting period of one year was required before an Amended Review could be submitted. With the new changes, an Amended Review MSA can now be submitted at any time after approval as long as the other criteria are met.

What’s New in the CMS Guides?

Section 111 Mandatory Insurer Reporting User Guide (Version 8.0)

  • Updated Field Numbers:

Field numbers have been updated throughout the user guide to align with the WCMSA reporting requirement effective April 4, 2025.

  • Clarification on Reporting Thresholds:

In Chapter IV, under Technical Information (Section 6.4 – TPOC Reporting), the guide now clearly states that the $750 reporting threshold applies to non-trauma (alleged ingestion, implantation or exposure incident) no-fault as well as workers’ compensation cases.

  • Additional MSA Correction Scenarios:

Three new scenarios have been added to the event table in Section 6.6.4. These are specific to errors or corrections linked to WCMSA reporting.

  • Enhanced Appendices:
  • The guide’s Appendices A, B, and G include updated reporting requirements. Notably, ZIP+4 guidance has been improved. Additionally, effective October 6, 2025, if an agent’s name is provided in the submission, the Recovery Agent TIN field is now mandatory.

WCMSA Reference Guide (Version 4.3)

  • Settlement Notification Updates:
    A “Notice of Settlement Received” letter has been introduced in Appendix 5. Whenever a WCMSA is reported, CMS will issue this letter to the claimant. This requirement applies even to MSAs that are not CMS-approved, ensuring that all claimants receive appropriate notification and that annual attestations are submitted for documented expenditures.
  • Streamlined Amended Review Process:
    Along with removing the one-year wait, Sections 16.3 and 19.4 now clarify that the change of submitter policy applies to Amended Review MSAs as well. This allows for greater flexibility in managing and updating MSAs after they have been approved. See Tower article here on Amended Reviews.

WCMSA Self Administration Toolkit (Version 1.7)

  • Reference-Only Guidance:
    The toolkit now clearly states that it is a reference manual—not an exhaustive step-by-step guide—to assist users with WCMSA administration.
  • WCMSA Basics Introduction:
    A new section introduces the fundamentals of WCMSA administration, making it easier for users to understand the process from the beginning.
  • Portal Access Instructions:
    Detailed instructions and a screenshot now guide users on how to access the WCMSA portal on Medicare.gov for submitting their annual attestation.
  • Removal of the Inheritance Section:
    The previously included section on what happens to the MSA funds after the Medicare beneficiary’s death has been removed. It is unclear why this was removed as it provided instructions on how the MSA funds are to be handled after the Medicare beneficiary dies (There remain instructions in Section 19.2 of the WCMSA Reference Guide on what happens to the MSA funds post-death).

Questions or More Information?

For any questions regarding these updates or for further assistance, you can reach out to Tower MSA Partners’ Chief Compliance Officer, Dan Anders, at 888.331.4941 or via email at daniel.anders@towermsa.com.

 

Tower MSA Partners Announces Strategic Investment from Ambler Brook to Accelerate Growth

April 2, 2025

Tower MSA Partners logo.

Delray Beach, FL and Boston, MA – (April 2, 2025)Tower MSA Partners (“Tower”), a leading national provider of Medicare Secondary Payer (“MSP”) compliance technology and settlement services to self-insured enterprises, insurance carriers and third-party administrators, announced today that it received a significant growth investment from Ambler Brook.

Founded in 2011, Tower was launched with a vision to build a best-in-class integrated automation technology platform that simplifies MSP compliance, enhances the customer experience, and delivers measurable value to customers in a complex regulatory environment.  Tower provides MSP services to national and global enterprises across industries, including Industrial, Manufacturing, Travel, Transportation & Logistics, Healthcare, Hospitality and Retail.

“Ambler Brook’s investment will enable us to accelerate growth, invest further in providing a superior product that ensures full MSP compliance and delivers cost-effective claim settlements through the use of artificial intelligence and other automation technology and expands our team of clinical and compliance experts who provide an unmatched level of customer service,” said Kristine Dudley, Tower’s Co-Founder and Chief Operating Officer.

“We are excited to partner with the Co-Founders of Tower and the entire management team in this next phase of growth and innovation for the business. We identified Tower as part of our effort to find founder-owned businesses at the intersection of several investment themes, including cost containment, providers of mission-critical compliance solutions and automation technology,” said Kearney Shanahan, Managing Partner of Ambler Brook.

“The team has built a best-in-class MSP compliance solution that delivers a clear value proposition, commands a very loyal customer base and is highly scalable as the Tower management team executes on a growth-focused value creation plan,” added Stephen Sahlman, Managing Partner of Ambler Brook.

Choate, Hall & Stewart LLP served as legal advisor to Ambler Brook. Harbor View Advisors served as financial advisor and Trenam served as legal advisor to Tower MSA on the transaction. Eagle Private Capital and Resolute Capital Partners provided debt financing and a minority equity co-investment alongside Ambler Brook. The investment closed in the fourth quarter of 2024.

About Tower MSA

Tower MSA Partners, LLC, a leading provider of Medicare Secondary Payer (“MSP”) compliance technology and services to the country’s largest self-insured enterprises, carriers and third-party administrators.  Tower’s services include Section 111 Mandatory Insurer Reporting, conditional payment resolution, and Medicare Set-Aside optimization and preparation. Led by a management team with decades of regulatory and legal expertise, Tower’s automation suite enables it to provide industry-leading compliance and regulatory solutions to facilitate fast, compliant, and cost-effective savings for its clients. To learn more about Tower MSA Partners, please visit Tower MSA Partners.

About Ambler Brook

Ambler Brook is a thesis-oriented investment firm focused on investing in founder-owned Healthcare and B2B businesses. The firm partners with founders and management teams to build market leading businesses through the implementation of bespoke value creation initiatives that accelerate organic and M&A growth over the long-term in lower middle market businesses. Ambler Brook invests in both services and technology businesses with <$15M of EBITDA. To learn more about Ambler Brook, please visit: Ambler Brook.

Media Contact:

Dan Anders
Chief Compliance Officer, Tower MSA Partners

888.331.4941
daniel.anders@towermsa.com

How Does a Workers’ Compensation Medicare Set-Aside Work?

April 1, 2025

Tower MSA Partners banner with copy that reads “How does an MSA work” with a button that says find out and a hand touching papers with a calculator, stethoscope, and medication by it.

Second Installment in Our Tower MSA Partners Series

At Tower MSA Partners, we understand that navigating a Workers’ Compensation Medicare Set-Aside (WCMSA) can seem complex. It is an unavoidable complexity as the Medicare Secondary Payer Act provides that medical expenses related to a workers’ compensation injury cannot be shifted onto the Medicare program.  In this installment, we break down the process into clear, actionable steps—from determining the amount of an MSA to securing the Centers for Medicare & Medicaid Services (CMS) approval and finally funding the account. Let’s walk through each stage.

Determine the WCMSA Amount

This consists of a medical and legal review of relevant claim documents by your MSA partner to determine the appropriate amount to fund the account:

  • Medical History Review:
    A thorough review of the injured worker’s medical records, treatment plans, and projected future medical treatments, including surgeries, and DME is conducted. This detailed analysis helps estimate the expenses that Medicare would potentially cover over the worker’s lifetime.
  • Legal History Review:
    If a $0 MSA is indicated or there are other bases to support an exclusion of diagnosis or treatments for legal reasons, then a legal history review is also completed. Such a review identifies valid support for limiting the MSA amount under state statutes.
  • Accuracy and Mitigation Opportunities:
    The MSA should accurately reflect reasonably probable future medical care. Often, outdated and open-ended medical records and prescription histories result in unnecessary treatment and medications being added to the MSA. Your MSA partner should identify opportunities for mitigation and contact the treating physicians to clarify ongoing and future medical care.
  • MSA Report:
    The comprehensive MSA report, prepared by your MSA partner provides the expected lifetime medical costs. The report should indicate the MSA calculated as a lump sum and as a structure (seed MSA amount and annual payments), so the parties have both options available.  This report is an integral part of the submission to CMS, if needed, demonstrating that the WCMSA is properly funded.

By accurately determining the WCMSA amount, you ensure that the injured worker’s future healthcare needs are met without jeopardizing compliance.

CMS Review and Approval

After establishing the WCMSA amount, the next critical phase involves submitting the proposal for CMS review, if needed:

  • Submission for CMS Approval:
    CMS MSA review and approval is voluntary, but recommended in most cases, when the injured worker is a Medicare beneficiary, and the estimated settlement exceeds $25,000 or when the injured worker has a reasonable expectation of Medicare eligibility within the next 30 months and the estimated settlement exceeds $250,000.  Work with your MSA partner to obtain the claimant executed Consent to Release form and answer required submission questions, such as estimated settlement amount, how the MSA will be funded (lump sum or annuity) and administered (See below). Once your calculations and documentation are in order, the WCMSA proposal can be submitted to CMS. This formal submission initiates the review process.
  • Review Process:
    CMS will evaluate the proposal to confirm that the WCMSA is necessary and that the funding is sufficient. This includes verifying the documentation and ensuring that all criteria are met.
  • CMS Determination:
    Upon successful review, CMS will issue a Determination Letter stating the approved WCMSA amount. CMS can approve the MSA as submitted or issue a counter-higher or lower.  This letter is critical, as it validates that the MSA is sufficient to consider Medicare’s interests such that if the funds were to run out Medicare would step in and pay for injury-related medical expenses.

A smooth review process is achieved by meticulous preparation and prompt responses to any CMS queries.

Fund and Administer the WCMSA

The final step is to properly fund and administer the WCMSA according to strict regulatory guidelines:

  • MSA Administration: Depending on what the injured worker agrees to, he or she can either choose to self-administer the MSA funds or have a third party MSA professional administration company administer the funds.
  • Dedicated Interest-Bearing Account:
    The approved WCMSA funds must be placed in a dedicated, interest-bearing account.
  • Purpose-Bound Use:
    Funds in the WCMSA account must be used exclusively for medical expenses related to the workers’ compensation claim that Medicare would otherwise cover. This ensures that the funds remain available for their intended purpose.
  • Ongoing Compliance:
    If self-administered, the beneficiary must submit an annual attestation confirming the proper use of the funds. Professional administration may involve additional oversight, such as periodic deposits and considerations for fund reversion.

Proper funding of the WCMSA not only fulfills CMS requirements but also secures the injured worker’s future medical care.

Conclusion

Navigating a Workers’ Compensation Medicare Set-Aside is a detailed process that involves assessing the need, determining the correct funding amount, securing CMS approval, and ensuring proper fund management. At Tower MSA Partners, our commitment is to guide you through every step, ensuring that your WCMSA complies with all regulatory standards while safeguarding the healthcare needs of injured workers.

For more insights or assistance with your WCMSA process, feel free to reach out to our team. Stay tuned for our next installment, where we explore guidelines for determining when an MSA is required and best practices for compliance.