Tag: WCI-TV

Tower MSA Partners Sponsors WCI TV for Seventh Year: Spotlight on “Rockstar Careers” in Workers’ Comp

August 13, 2025

Tower MSA Partners Is The Proud Sponsor of WCI TV Rockstar Careers In Workers Comp at the 2025 WCI Conference.

Tower MSA Partners is once again proud to sponsor WCI TV during the Workers’ Compensation Institute’s Educational Conference, August 17-20 in Orlando, Florida. This marks our seventh consecutive year partnering with WCI TV to share inspiring stories and perspectives from across the workers’ compensation community.

This year’s WCI TV theme, “Rockstar Careers: Finding Your Rhythm in Workers’ Comp,” takes viewers backstage to explore the unique and often unexpected career paths that lead people into this industry. Through a series of engaging interviews, industry professionals will share how they discovered workers’ compensation, the moments that shaped their careers, and the advice they’d give to those considering, or just starting, a career in this field.

These conversations will also pull back the curtain on what makes the workers’ comp industry such a fulfilling place to work. Viewers will hear surprising facts about the profession, candid insights on how to excel, and powerful stories of the real-life impact professionals have made on injured workers and their families.

“Workers’ compensation is an incredibly rewarding field that blends complex problem-solving with the opportunity to truly make a difference in people’s lives,” said Dan Anders, Chief Compliance Officer of Tower MSA Partners. “We’re excited to help share these stories through WCI TV and, hopefully, inspire the next generation of industry rockstars.”

In addition to sponsoring WCI TV, Anders will moderate the session “MSP Compliance and CMS Updates” on Tuesday, August 19. The panel will address the latest Medicare Set-Aside and settlement developments, offering practical strategies for claims professionals, attorneys, and other stakeholders.

Catch the “Rockstar Careers” segments on WCI TV throughout the conference in the exhibit hall, on the WCI conference app, and online. Whether you’re a seasoned professional or new to the industry, these stories will resonate, and maybe even strike a chord you didn’t expect.

Tower-sponsored WCI-TV Segments Focus on Empathy

August 14, 2024

Tower MSA Partners Promotes Empathy In Workers' Comp

Empathy.  We know we need it, but what exactly is it and how do we use it to help injured employees?

The Miriam-Webster dictionary defines empathy as the “action of understanding, being aware of, being sensitive to, and vicariously experiencing the feelings, thoughts and experience of another.” The Society for General Internal Medicine tweaked the definition to apply to healthcare as “the act of correctly acknowledging the emotional state of another without experiencing that state oneself.”

Empathy: A Key to Enhancing Worker Satisfaction and Streamlining Claims in Workers’ Compensation

The workers’ compensation community has embraced the concept of empathy. In articles and at conferences, experts say that injured employees who receive empathy from their providers, employers and insurers report higher levels of satisfaction with their care and are less likely to hire attorneys.  It makes sense that an injured worker who feels heard and understood will be more apt to participate in their care, recover faster and return to work. Settlement professionals, like our partner Ametros, have seen empathetic communication break down barriers to the settlement of claims.

So how does one acknowledge the emotional state of another? What does empathy look like in the real world?  Is it a skill that can be taught? Can you be too empathetic? Are there ways to incorporate empathy into claims management processes?

Tower will explore these questions during our sponsored WCI-TV interviews. Our guests include Joan Vincenz, Managing Director, Corporate Safety for United Airlines and Greg Hamlin, Senior Vice President and Chief Claims Officer of Berkley Industrial Comp.  Other interviews feature Kristi Montoya, Director of Claims Operations for UPS, and Denise Evans, the Director of Claims for Staffmark. Our Chief Compliance Officer Dan Anders and our Chief Operating Officer Kristine Dudley will also share their views.

Tower is the founding sponsor of WCI-TV, which airs during the WCI conference, in hotel rooms and on shuttles as well as on You Tube and WCI’s website. You can see the interviews on Tower’s Linked In home page, too.  The 78th Annual WCI Conference will be held August 18-21 at the Orlando World Center Marriott.

While at WCI, Dan Anders will also moderate a Medicare Secondary Payer Compliance Panel. The “Pre-Settlement Considerations” session runs from 2-3 p.m. on Tuesday, August 20 and features Ametros’ John Kane, Brian Broznowicz with the Centers for Medicare and Medicaid Services, Ringler’s Jarrod Zea, and Kristi Montoya with UPS.

WCI is always busy, but we’d love to catch up with you there! Dan, Kristine Dudley and Hany Abdelsayed will attend the conference.  To schedule a meeting before WCI, email daniel.anders@towermsa.com.  Otherwise, grab us in the hallways or at the WCI-TV studio.