Tower MSA Partners’ Dan Anders Elected Treasurer of NAMSAP

February 27, 2019

Daniel M. Anders, JD, MSCC, the Chief Compliance Officer for Tower MSA Partners, has been elected to the board of directors of the National Alliance of Medicare Set Aside Professionals (NAMSAP) and will serve on its executive committee as treasurer for 2019. An attorney who holds the Medicare Set-Aside Consultant Certified and Certified Medicare Secondary Payer Professional credentials, Anders also co-chairs NAMSAP’s Policy and Legislative Committee.

 

Anders and Tower have been active in the organization for several years; Tower’s CEO Rita Wilson is the immediate past president, and Wilson and Anders frequently speak at its conferences and webinars.

 

“We’re dedicated to continuing our work with NAMSAP,” Wilson said. “It provides timely and comprehensive education and is the leading advocate for Medicare Secondary Payer compliance policies and practices that serve all stakeholders.”

The Year in MSP Compliance

February 26, 2019

pages of a calendar

2019 MSP Compliance issues

Medicare Secondary Payer policies and processes are always in flux, whether CMS tweaks what is included or excluded in the MSA or introduces a new contractor who brings their own take on MSA reviews or Medicare conditional payment recovery. Below we take a look at changes in the past 12 months to MSAs and conditional payments. We also explain Tower’s advocacy initiatives and highlight key benchmarks for MSA approvals over the past year.

Workers’ Compensation Medicare Set-Asides

The big news in the WCMSA world was the introduction of a new WCMSA review contractor, Capitol Bridge, in March 2018. Unlike with prior review contractor changes, turnaround times for MSA review only increased slightly and have generally remained within the 20 business days required under the CMS contract.

Although CMS advised that the contractor change would not involve any policy changes, there were changes to the allocation of care. First, CMS began to include four urine drug screens (UDS) each year when a Schedule II substance, such as Norco, is allocated in the MSA. This applies even when there was no past history of such screens or there was a past history but UDS occurred less frequently (Note, recent CMS MSA approvals reveal CMS may have rescinded this policy). Second, CMS expanded the diagnoses for Lyrica use, Medicare coverage and allocation in the MSA. Since Lyrica is only available in brand-name, this has led to some significant increases to MSA allocations.

Challenging CMS

Tower leaves no stone unturned when identifying opportunities to reduce the MSA during the CMS review and approval process. We have challenged CMS about its inclusion of unwarranted UDS and its expansion of Lyrica coverage in the MSA. In 2018 Tower had a 71% success rate in obtaining partial or full reductions to CMS MSA counter-highers. In one case, Tower successfully challenged the inclusion of a revision total shoulder replacement given the life expectancy, resulting in a reduction of $31,801.

Tower also doesn’t let CMS go on minor, yet unwarranted, MSA increases. In another example, we disputed the increase in post-op PT visits from 24 to 36. CMS agreed and reduced PT visits back down to 24.

Our ability to challenge CMS often comes from having clear and concise medical documentation to support our MSA proposal. Tower’s Physician Follow-Up service obtains statements from treating physicians and other medical providers that document last dates of service, discontinued and ongoing medications and otherwise clarify expectations for future injury-related medical care. Tower provides this service free to our clients for the purpose of expediting the CMS MSA approval process, identifying and implementing MSA cost reductions and avoiding MSA counter-highers.

Medicare Conditional Payments

Performant Recovery became the new Commercial Repayment Center (CRC) contractor in February 2018. The CRC is primarily charged with seeking reimbursement for conditional payments from employers and insurers stemming from liability, workers’ compensation and no-fault claims where ongoing responsibility for medicals has been accepted.

In general, having Performant as the CRC contractor reduced turnaround times to obtain Medicare conditional payment information. While we applaud the quick turnaround time on conditional payment data, the dispute and appeal process has been inconsistent, with some cases falling within a 60-day timeframe, while receiving a determination from the CRC took many months in other cases.

We understand that Performant inherited a backlog of cases from the prior contractor a year ago. However, we would expect that backlog to be resolved by now and that turnaround times for cases being handled would have stabilized.

Tower as an Industry Leader

Tower’s CEO Rita Wilson served as the 2018 president of NAMSAP where she led implementation efforts for a number of strategic initiatives to advance its mission to advocate, collaborate and educate within the MSP industry. Key accomplishments included the release of the industry’s most comprehensive course for MSCC pre-certification, discounted subscription to ODG, the nation’s top resource for clinical guidelines to improve MSA accuracy drive toward evidence-based medicine, and, most importantly, a significant increase in NAMSAP’s influence on CMS’s WCMSA review policies. Here are a few highlights:

  • Submitted a formal proposal to CMS with recommendations for use of evidence-based guidelines in its WCMSA review process for MSAs that allocate for long-term use of opioids. CMS has agreed to work with NAMSAP’s evidence-based medicine leadership as it considers changes.
  • Submitted recommendations for CMS Liability MSA review process and was invited to engage. CMS in further dialogue.
  • Initiated a quarterly conference call with CMS to continue discussion of MSP issues. The first call was Dec. 18, 2018. While CMS’s review of some items continues, NAMSAP was successful in obtaining clarity regarding the inclusion of Lyrica in the MSA, and in aligning the use of urine drug screens (UDS) with current prescribing practices when Class II narcotics are included in the MSA.
  • Secured commitments from CMS and its contractors to present at the 2019 annual meeting

The 2019 Board of Directors, which includes me as treasurer and a member of NAMSAP’s Executive Committee, will continue its collaboration with CMS in an effort to further influence CMS’s behavior and to improve the accuracy of the MSA work product.

Tower and You

As we pressed forward to influence CMS and support our industry, Tower also continued its mission to achieve better outcomes for our clients through an improved technology infrastructure that supports better measurement of the key metrics that drive our business.   While WC agrees that pharmacy is a key cost driver in the MSA, few are measuring the inclusion, cost and CMS approval rating for drugs, specifically opioids, in the MSA. Tower has benchmarked these metrics for more than 3 years, and in early 2019, will release a new set of performance reports to our clients to provide benchmarked performance data for these key performance metrics.

As noted many times by our CEO, “You cannot manage/improve what you do not measure” During the past year, we saw:

  • CMS Approved MSAs with NO prescription drugs – 64%
  • CMS Approved MSAs with NO opioids – 90%
  • CMS Full Approval Rating – 77%
  • CMS Re-Review Success Rate – 73%
  • MSA Cost Savings from Clinical Intervention 61.4%

Employers and carriers have to dissect mega volumes of claims and vendor data – then try to aggregate it into a simple, usable format to gauge their programs’ success. Want to find out your MSA numbers? We will help you understand the metrics you need to optimize your MSP compliance and MSA programs – call Dan Anders at (888) 331-4941.

 

Michael Stack: Steps to Optimize Medicare Set Asides Before — and After — Settlement

February 8, 2019

hand drawing a lightbulb on a blackboard with chalk

Michael Stack, CEO of AMAXX and publisher of the Reduce Your Workers Comp blog, has authored another exceptional article, Steps to Optimize Medicare Set Asides Before — and After — Settlement, which, among other topics, provides key indicators of an effective MSA partner and details the importance of clinical intervention to addressing MSA cost-drivers.

Michael is a recognized thought-leader on improving the management of workers’ compensation claims and driving better outcomes. We encourage anyone interested in improving their MSA outcomes to read Michael’s straightforward analysis and his easy to implement recommendations.

Tower MSA Partners can help you define, measure and manage the metrics that yield the best balance of care, cost and compliance to continuously improve your MSA outcomes. For more on our data-driven philosophy, see Tower CEO Rita Wilson’s article, What Gets Measured Gets Managed . . . What’s Your Number?

For questions, or to learn more about Tower’s MSP compliance solutions, please email us at info@towermsa.com or call us directly at 888.331.4941.

Tower MSA Partners Launches Quarterly Webinar Series

January 18, 2019

Tower MSA Partners logo

Tower MSA Partners is launching a free, quarterly webinar series to help payers become more proficient in settling workers’ compensation claims, Medicare Secondary Payer compliance and Medicare Set-Asides.

The first webinar on January 23 at 2 p.m. Eastern features a special guest instructor, Kerri Poe, CSCC, on the topic “Simple Cost Savings with a Structured MSA.”

Please see the News Release for full information:  https://www.businesswire.com/news/home/20190115005194/en/Tower-MSA-Partners-Launches-Quarterly-Webinar-Series

Updated WCMSA Reference Guide Clarifies Lyrica Policy & Admonishes Parties to Protect Medicare’s Interests

January 15, 2019

CMS User Guides for Section 111 Reporting. open book with colored page markers

In the recently released updated WCMSA Reference Guide (See Version 2.9, January 4, 2019), CMS provides both notable and minor changes to its policies and procedures surrounding its review of workers’ compensation MSAs. Significantly, CMS clarifies its reasoning behind expanded inclusion of Lyrica in MSAs and, through a policy statement and examples, warns settling parties of the necessity of protecting Medicare’s interests in future medicals. We review the highlights from the updated reference guide and add our assessment of the practical implications of these changes.

 

Protection of Medicare’s Interests

 

CMS added the following statement to Section 4.2 Indications that Medicare’s Interests are Protected:

CMS’ voluntary, yet recommended, WCMSA amount review process is the only process that offers both Medicare beneficiaries and Workers’ Compensation entities finality, with respect to obligations for medical care required after a settlement, judgment, award, or other payment occurs. When CMS reviews and approves a proposed WCMSA amount, CMS stands behind that amount. Without CMS’ approval, Medicare may deny related medical claims, or pursue recovery for related medical claims that Medicare paid up to the full amount of the settlement, judgment, award, or other payment. 

Further, in an effort to clarify expectations for protecting Medicare’s interests in under threshold situations, CMS added the following to Section 8.1 Review Thresholds:

Example 1: A recent retiree aged 67 and eligible for Medicare benefits under Parts A, B, and D files a WC claim against their former employer for the back injury sustained shortly before retirement that requires future medical care. The claim is offered settlement for a total of $17,000.00. However, this retiree will require the use of an anti-inflammatory drug for the balance of their life. The settling parties must consider CMS’ future interests even though the case would not be eligible for review. Failure to do so could leave settling parties subject to future recoveries for payments related to the injury up to the total value of the settlement ($17,000.00). 

Example 2: A 47 year old steelworker breaks their ankle in such a manner that leaves the individual permanently disabled. As a result, the worker should become eligible for Medicare benefits in the next 30 months based upon eligibility for Social Security Disability benefits. The steelworker is offered a total settlement of $225,000.00, inclusive of future care. Again, there is a likely need for no less than pain management for this future beneficiary. The case would be ineligible for review under the non-CMS-beneficiary standard requiring a case total settlement to be greater than $250,000.00 for review. Not establishing some plan for future care places settling parties at risk for recovery from care related to the WC injury up to the full value of the settlement. 

 

Practical Implications

The CMS WCMSA Reference Guide previously included language emphasizing the need to protect Medicare’s interests when medical is settled in WC cases. With the changes to Section 4.2 and 8.1 we have another shot across the bow warning of the consequences of not protecting Medicare in settlement. These updates appear directed toward those settling cases above the CMS MSA review thresholds, but not submitting their MSAs to CMS for approval, and those settling cases under CMS MSA review thresholds and either not including an MSA or including, what CMS may deem, an underfunded MSA.

Do these warnings signal increased enforcement by CMS in this area? We are not aware of CMS routinely denying payment for injury related medical care where the settling parties have not submitted an MSA to CMS for review and approval.   Neither are we aware of instances where CMS is seeking to recover from settling parties for Medicare payments for post-settlement injury-related medical care where no MSA was submitted for approval. This is not to say CMS couldn’t take such action in the future, but is an observation based upon 15 years of experience with the CMS WCMSA review process and CMS’s enforcement efforts. Accordingly, whether to submit an MSA to CMS when the review thresholds are met or to include an MSA on an under threshold case remains a risk management decision for the settling parties.

 

Spinal Cord Stimulator Pricing

Modifications were made to Section 9.4.5 Medical Review Guidelines as they pertain to the pricing of Spinal Cord Stimulators (SCS). Notably, CMS advised that if the type of SCS implanted or recommended to be implanted is unknown, then it will default to pricing a non-rechargeable single array SCS versus a rechargeable SCS.

 

Practical Implications

CMS’s statement regarding defaulting to a non-rechargeable SCS when the type implanted or recommended to be mplanted is unknown has been CMS policy for quite some time, just not included as policy in the reference guide. Why is this important? Because CMS policy is to include a revision for a non-rechargeable SCS every seven years while a rechargeable is included every nine years. Consequently, depending upon the life expectancy used in the MSA, defaulting to a non-rechargeable SCS can add a significant cost to the MSA. We are disappointed CMS continues with this policy as our experience has shown a significant majority of implanted SCS are rechargeable versus non-rechargeable.

 

Inclusion of Lyrica

Last October Tower advised of our concern regarding the increased inclusion of Lyrica in MSAs by CMS (See Apparent Change in CMS Policy Expands Inclusion of Lyrica in MSAs). The apparent is now reality with CMS adding the following to Section 9.4.6.2 Pharmacy Guidelines and Conditions:

Example 1: Lyrica (Pregabalin) is cited in MicroMedEx for an off-label medication use related to neuropathic pain from spinal cord injury, and a number of scientific studies indicate that Pregabalin shows statistically significant positive results for the treatment of radicular pain (a type of neuropathic pain). Spinal cord neuropathy includes injuries directly to the spinal cord or its supporting structures causing nerve impingement that results in neuropathic pain. Lyrica is considered acceptable for pricing as a treatment for WCMSAs that include diagnoses related to radiculopathy because radiculopathy is a type of neuropathy related to peripheral nerve impingement caused by injury to the supporting structures of the spinal cord.

 

Practical Implications

Tower’s interpretation of this statement is CMS will allocate Lyrica in the MSA when there is evidence of radicular pain stemming from the spinal cord (cervical, thoracic and lumbar) even when there is no evidence of what is defined as a “traumatic” spinal cord injury. What remains unclear is whether CMS considers nerve pain resulting from an injury outside if the spinal cord, i.e. hands or feet, to be a basis for inclusion of Lyrica in the MSA.

Lyrica is not available in a generic form which can result in a significant cost when added to the MSA. While Pfizer’s patent is set to expire on 6/30/2019, it can still take some time after expiration for a generic to come on the market and even then, the generic may not represent a significant cost reduction from the brand name. Accordingly, alternatives to Lyrica should be considered prior to submitting an MSA to CMS for approval.

 

MSA Administration

Added to Section 18.0 CMS’ Monitoring is the following:

Additionally, the contractor must ensure that Medicare makes no payments related to the WC injury until the WCMSA has been used up. This is accomplished by placing an electronic marker in CMS’ systems used to pay or deny claims. That marker is removed once the beneficiary can demonstrate the appropriate exhaustion of an amount equal to the WCMSA plus any accrued interest from the account. For those with structured settlements, the marker is removed in any period where the beneficiary exhausts their available funds; however, it is replaced once the anniversary fund deposit occurs until the entire value of the WCMSA is demonstrated as entirely exhausted. 

 

Practical Implications

This addition emphasizes the technical aspect of CMS’s monitoring of spend from the MSA, whether self or professionally administered. CMS is emphasizing that when an approved MSA is in place it will deny payment for injury-related medical care until such time as the MSA is temporarily or permanently exhausted. Indeed, Tower is aware that CMS has initiated stepped up efforts at monitoring MSA spend and this statement is consistent with that effort.

 

CMS Memorandum

Finally, CMS removed the CMS Memorandum dating back to July 2001 from Appendix 4 WCRC Proposal Review Reference Tools. Also removed from the Reference Guide were most references to prior CMS memorandum.

 

Practical Implications

As CMS states in Section 1.0 of the Reference Guide, “The intent of this reference guide is to consolidate and supplant all historical memoranda in a single point of reference. Please discontinue the reference of prior documents.” As such, removal of the CMS memorandums issued since 2001 is a natural consequence of the Reference Guide becoming the official guidance document for all matters pertaining to CMS review of WCMSAs.

Overall, the WCMSA Reference Guide update confirms policies or practices which have previously been implemented by CMS. We appreciate CMS’s efforts at informing the MSA submitter community of these changes and continue to encourage CMS management to provide such transparency with future modifications to its program.

Please contact Dan Anders at Daniel.anders@towermsa.com or (888) 331-4941 with any questions.

 

New Year Brings New Enhancements to the MSPRP

January 11, 2019

hands on a keyboard with various transparent icons overlaid on image
Over the past year, the Centers for Medicare and Medicaid Services (CMS) has been enhancing its web-based Medicare Secondary Recovery Portal (MSPRP) which has improved its usefulness in identifying and resolving Medicare conditional payments. CMS’s latest improvement, effective January 5, 2019, is the addition of a self-reporting function providing for reporting a Medicare Secondary Payer case through the portal versus via phone or written correspondence to the BCRC. CMS has also updated its Multi Factor Authentication (MFA) process which ensures only authorized users can view information in the portal.Self-Reporting Functionality Added to MSPRP

The new functionality allows for self-reporting by a Medicare beneficiary or their representative or an insurer or an insurer representative in a liability, no-fault insurance or a workers’ compensation claim to CMS (Known as an MSP lead). Important, MSPRP self-reporting does not replace Section 111 reporting. Accordingly, if Ongoing Responsibility for Medicals (ORM) has been reported through the Section 111 reporting process, then MSPRP self-reporting cannot be used. Similarly, if a Total Payment Obligation to the Claimant (TPOC), typically a settlement, has been reported through the Section 111 process, then MSPRP self-reporting cannot be utilized.

Practically speaking, self-reporting would most often be used for the initiation of a conditional payment search stemming from a liability claim or a denied workers’ compensation claim. Prior to the introduction of self-reporting, reporting these types of claims to the BCRC required a phone call or written correspondence to the BCRC (Self-Reporting will remain available via phone and written correspondence).

The information to be submitted through the portal to self-report a claim is that which has been required to self-report a claim by phone or written correspondence, namely:

  • Beneficiary Information: Full Name, Medicare ID, Gender and Date of Birth and complete Address and Phone Number
  • Case Information: Date of Injury/Accident, date of first exposure, ingestion or, implant, Description of alleged injury or illness or harm, Type of Claim (Liability, No-Fault or Workers’ Compensation Insurance) and the Insurer/Workers’ Compensation entity name and address
  • Representative Information: Attorney or other representative name, Law firm name if representative is an attorney and complete address and phone number
  • Related Diagnosis Code(s): At least one diagnosis code. The system provides for a diagnosis code search function and allows for up to 25 ICD-9 or ICD-10 diagnosis codes to be entered

Upon submitting the report through the portal, if ORM or TPOC has already been reported, then the user will be advised that the self-reporting cannot be completed. If the claim has not been previously reported with ORM or TPOC, then the following will occur:

  • The information will be developed into a beneficiary-debtor case.
  • The Rights and Responsibilities (RAR) letter will be generated and sent.
  • The basic case information will be immediately accessible in MSPRP
  • Claims history will be retrieved and claims filtering will be completed per current functionality.
  • Beneficiary users will be able to immediately upload settlement information from the “Case Information” page.
  • Beneficiary representatives will be able to upload settlement information after first uploading a Proof of Representation document.
  • If settlement information is uploaded prior to claims history being retrieved and the claims filtering process being completed, a Conditional Payment Notice (CPN) will be systematically generated, otherwise a Conditional Payment Letter (CPL) or No Claims Paid (NCP) will be generated.

Multi Factor Authentication Verification Process Updated

MFA is a security process that verifies the user’s identity by requiring multiple credentials rather than solely asking for a username and password. Effective January 5, 2019, CMS is replacing the current MFA process via EIDM/Symantec with one provided by OKTA. The change will require users to utilize the new authentication method to view “unmasked” information in the MSPRP.

Practical Implications

As the self-reporting functionality is limited to cases where ORM or TPOC has not been reported, its use, while a welcome improvement, will not impact much of the work Tower completes on accepted workers’ compensation claims where ORM has been reported. Tower commends CMS for these continuing enhancements to the MSPRP and looks forward to additional functionalities to be added in 2019, including a function to directly pay Medicare through the portal.

CMS’s 12/18/2018 slide presentation, which details the above enhancements, may be found here.

The updated MSPRP User Guide, Version 4.4, which includes these enhancements, may be found here.

Simple Cost Savings with a Structured MSA Premier Webinar

December 27, 2018

Kerri Poe - webinar speaker portrait and event details

Wednesday, January 23, 2018 at 2:00 PM ET

One of the simplest ways to lower the cost of settlement is through a structured Medicare Set-Aside. Not only does this reduce the employer or insurer’s cost of funding the MSA, it also provides the injured worker a consistent stream of funds for injury-related medical care over his or her life expectancy. This hour-long webinar will show how structured MSAs help all the stakeholders involved in a settlement – the injured party, Medicare and the insurance carrier or employer.

On January 23rd Tower is pleased to host Kerri Poe of Atlas Settlement Group for an informative presentation on structured MSAs as part of settlement. This webinar is intended for anyone involved in the management or handling of workers’ compensation or liability claims and for plaintiff and defense attorneys. By attending this free webinar, you can expect to come away with the ability to:

 

  • Understand how structured MSAs work and recognize the benefits they provide to the injured worker/claimant, employer/insurer and Medicare
  • Explain the methodology by which CMS calculates a structured MSA
  • Convert a CMS-approved lump sum MSA to a structured MSA
  • Define the role of a structured settlement broker pre-settlement, during settlement negotiations and post-settlement.

Case Studies will be included, and attendees will have an opportunity to ask questions.

Hope to see you on January 23rd!

Dan Anders

Chief Compliance Officer

 

 

Background on Guest Presenter, Kerri Poe, CSSC:

Kerri Poe is head of Atlas Settlement Group’s Los Angeles office. Her experience spans Workers’ Compensation, Longshore and Harbor Workers’ Compensation Act, liability, and employment litigation nationwide. Kerri brings value to both sides of the negotiation by facilitating settlement and working as an advocate to the settlement process.

As part of the settlement team, Kerri assists with case evaluation, prepares settlement proposals, attends conferences and mediations and reviews legal documents to ensure the tax benefits of the structured settlement are preserved. Her extensive experience with Medicare Set-Asides and the integration of public benefits allow her to provide needs-based financial options for the injured party.

Her specialties include assisting with case evaluation, preparing settlement proposals, and attending settlement conferences and mediations. Kerri also performs file reviews and client trainings and has been a guest speaker at several claims associations, risk management groups, and settlement annuity seminars. In addition to being a member of the National Structured Settlement Trade Association, she is the Chairwoman of its Legislative Committee.

Kerri began her structured settlement career in 1997 as a Case Manager for a national structured settlement firm in Tampa, Florida and Houston, Texas. She also has experience as a Business Analyst and Project Manager for a prominent benefits administration firm and as the Regional Operations Manager for a large fund-raising company.

Optimize your MSAs for 2019

December 17, 2018

As 2018 comes to a close, it’s a good time to evaluate the effectiveness of your MSA program and make improvements. But, where to start? Step one is to measure the current program’s performance and Michael Stack’s thoughtful recent post, 12 Questions and Metrics to Assess Work Comp MSA Cost Drivers, cites the metrics needed. Take some time to get a handle on your program, identify any unmet cost drivers and update your processes so that your MSAs comply with state and federal statutes, are adequately allocated, and that you do not pay any unnecessary costs.

Tower MSA Partners can help you define, measure and manage the metrics that yield the best balance of care, cost and compliance to continuously improve your MSA outcomes. For more on our data-driven philosophy, see Tower CEO Rita Wilson’s article, What Gets Measured Gets Managed . . . What’s Your Number?

For questions, or to learn more about Tower’s MSP compliance solutions, please email us at info@towermsa.com or call us directly at 888.331.4941.

Connect with Tower at NWCDC 2018

December 4, 2018

banner for 2018 National Workers Compensation and Disability Conference

Our numbers speak for themselves. Challenging conventional methodologies, we pursue the best path to settlement with innovative solutions, like MSA Optimization, Simplified Medicare Conditional Payment Resolution, and Legacy Claim Settlement Initiatives.

Do you know your numbers?

What is the percentage of your CMS-approved MSAs which include prescription medication?

How often are opioids included in your MSAs?

What percentage of counter-higher MSAs are submitted for a re-review to CMS and how successful are those re-reviews?

What is the success rate for appealing Medicare conditional payment demands?

Without such benchmark analytics, it is difficult to measure the cost-effectiveness of your MSP compliance program and ways to better optimize your program.  Tower constantly defines, measures and manages the metrics that yield the best balance in care, cost, and compliance.

We have a variety of interventions that will optimize your claims outcomes — many at no additional charge. If the numbers above don’t convince you, then perhaps you need another number that will — 5420.

Visit us at Booth 5420 to learn more about what Tower MSA Partners can do for you. 

Tower Opinions Sought

November 5, 2018

Tower’s expertise on MSP compliance and MSAs was reinforced by some good coverage last week.  Ametros sought the insight of our CEO Rita Wilson for its blog post “About the Evolution of Professional Administration,” which can be found here.  And, WorkCompCentral’s Elaine Goodman interviewed Chief Compliance Officer Dan Anders for her 10/31/2018 story, “CMS Shift on Lyrica Causing MSA Cost Concerns” available by subscription here.